How the PNW junk removal network works.

For eligible standard JunkPDX bookings, a receipt marked Booking confirmed confirms the appointment and reserves your selected arrival window. Requests marked Request received or Under review need crew confirmation. Flexible timing, moving labor, combined services, specialty work and restricted materials require review before scheduling.

Identify everything you want removed, keep items that must stay clearly separate, and explain stairs, parking, gates and special handling. Make sure someone who can approve the final scope and price is available.

Our own Solely Junk LLC crew performs Portland–Vancouver pickups under the JunkPDX service brand. PNW coordinates the regional network and shared support. Independent providers are being recruited for future JunkSEA and JunkBOI service; those markets are not accepting customer bookings.

Photos help us give a rough range. Your final, no-obligation estimate is free and confirmed onsite before loading.

Tell the crew where the items are and describe stairs, elevators, parking or tight access. Confirm that collection from those locations is included in your estimate; avoid moving heavy items yourself just to prepare.

Use your booking details or contact PNW support with your booking reference and the change you need. For a pickup issue, include a short description and relevant photos. Confirm any revised timing before making new arrangements.

For a completed PNW pickup, open the private booking record and choose ‘Hire this company again.’ The new request saves your preference for dispatch to review. The company’s eligibility, availability and coverage must be checked, and the company must accept before the appointment is confirmed. If it cannot take the work, PNW asks before offering another company. Contact booking support if you have lost your private link.