Public website
Pages, market directory and service information
OperationalTRANSPARENCY AT EVERY STEP
Website updates
and system status.
See what is working, what we have improved, and when planned maintenance could temporarily affect the PNW Junk Removal website.All systems operationalLast reviewed August 17, 2026 · Pacific Time
RIGHT NOW
Current system status
Booking requests
Free-estimate request and photo upload flow
OperationalCustomer accounts
Sign in, booking status and customer support
OperationalProvider network
Applications, onboarding and provider dashboard
OperationalPLANNED MAINTENANCE
No downtime currently scheduled.
When maintenance is planned, we will post the date, Pacific Time window, affected features and expected customer impact here in advance.CHANGELOG
What we’re building
August 17, 2026
New
Public updates and system-status center
Launched this page so customers and providers can follow website improvements, planned maintenance and service interruptions in one place.
- Live status for major website systems
- Maintenance notices with Pacific Time windows
- A public timeline of meaningful changes
August 17, 2026
Improved
Mobile booking and account experience
Continued phone-first improvements across the booking flow and customer account so forms, navigation and actions are easier to use on smaller screens.
- Larger tap targets and clearer navigation
- Simplified five-step booking flow
- Improved customer account access
August 17, 2026
Improved
Provider operations and onboarding
Expanded the provider system for applications, document collection, availability and job management while keeping provider information separate from customer accounts.
- Provider onboarding and verification steps
- Availability and capacity controls
- Separate provider login and dashboard
August 16, 2026
Launch
PNW Junk Removal network launched
Introduced the regional service network, beginning with active service in Portland and clearly labeling markets that are still in development.
- Airport-code market directory
- Portland launch-market handoff to JunkPDX
- Customer and provider support routes
HOW WE REPORT ISSUES
Clear updates. No guessing.
We identify the impact
We name the exact website feature affected and whether bookings or existing jobs are impacted.
We post a workaround
If another way to book or reach support is available, it will appear with the incident notice.
We confirm recovery
Resolved incidents remain in the timeline so visitors can see what happened and when service returned.